Gathering individual call statistics can help to troubleshoot specific connectivity issues. Here is a guide on how to find call statistics using Bria Enterprise (Mobile & Desktop).
Bria Enterprise - Mobile Application
While in a call, press the “...” button:
Then click on “Call Statistics” in the menu that appears below:
You will then see this screen with all kinds of useful information:
Bria Enterprise - Desktop Application
While in a call, click on the green icon on the top right corner of the call screen
This will open up a page with call statistics, like so: