We are available by phone 24/7 for emergencies.
|Canada / USA / Mexico||Eastern||Monday-Friday 8:00 to 18:00|
|Canada / USA / Mexico||Central||Monday-Friday 7:00 to 17:00|
|Canada / USA / Mexico||Pacific||Monday-Friday 5:00 to 15:00|
|France||Central European||Monday-Friday 14:00 to 00:00|
|Australia||Australian Eastern||Tuesday-Saturday 00:00 to 10:00|
Email / Tickets
For non-emergencies, please contact us at firstname.lastname@example.org . Emails/Tickets are only monitored during business hours.
For emergencies, or if you'd like to speak to a live agent during business hours, don't hesitate to call us!
If contacting us after-hours, your call will be answered by our automated system. If you classify your request as an emergency, you will be called back within 10 minutes by a technician.
|France||French||+33 (09) 80 09 04 63|
|Australia||English||+61 (02) 8311 9616|
Backup phone lines
In the unlikely case of a global outage and our main lines are not working, you can reach us using our backup phone lines listed above.
After calling one of these numbers, please leave a message. A technician will be alerted. In case of an outage, please note that call back time may be longer than usual. We will ensure that everyone receives a response.
English Backup Lines : +1-833-335-6119 and +1-514-532-0936
French Backup Lines : +1-833-352-1773 and +1-514-307-3429