Making a Call
- Dial the number you wish to reach
- Press the "Foneco" or "Call" button at the bottom of the screen
Once the other party answers and the call is established, you will have a few different options
Performing a Blind Transfer
- Make a call
- Press "Transfer"
- Dial the number or extension of the person to whom you wish to transfer the call
- Press the Foneco or Call button at the bottom of the screen
Performing a Warm/Attended Transfer
- Make a call
- Press "att. transfer"
- Dial the phone number or extension of the person to whom you'd like to transfer the call
- Press the "Call" button at the bottom of the screen
- Once you have spoken to the person who will receive the call, press "Transfer"
Putting a Call on Hold
- Make a call
- Press "Hold"
Taking a Call off Hold
- Press the same button
Creating a 3-way Conference Call
- Make a call
- Press the "Add Call" button
- Dial the phone number or extension of the person who will be added to the conference, and press the button at the bottom of the screen
- Press "Join" to start the conference
- You can then press "Split" to separate the calls if you wish to do so
Contacts
Croo Talk uses your cellphone's contacts
- Select a contact Croo Talk
- Press the number directly to call it, or press the three dots (2) to see more options.
- "Call" will call the person;
- "Send a Message" will send an SMS to the person;
- "Copy Number" will copy the number to your clipboard.
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