Croo Talk - Features

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Making a Call 

  • Dial the number you wish to reach
  • Press the "Foneco" or "Call" button at the bottom of the screen5dial.PNG



Once the other party answers and the call is established, you will have a few different options

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Performing a Blind Transfer

  • Make a call
  • Press "Transfer"
  • Dial the number or extension of the person to whom you wish to transfer the call
  • Press the Foneco or Call button at the bottom of the screen

Performing a Warm/Attended Transfer

  • Make a call
  • Press "att. transfer"
  • Dial the phone number or extension of the person to whom you'd like to transfer the call
  • Press the "Call" button at the bottom of the screen
  • Once you have spoken to the person who will receive the call, press "Transfer"

Putting a Call on Hold

  • Make a call
  • Press "Hold" 

Taking a Call off Hold

  • Press the same button 

Creating a 3-way Conference Call

  • Make a call
  • Press the "Add Call" button
  • Dial the phone number or extension of the person who will be added to the conference, and press the button at the bottom of the screen
  • Press "Join" to start the conference
  • You can then press "Split" to separate the calls if you wish to do so

Contacts

Croo Talk uses your cellphone's contacts

  • Select a contact Croo Talk
  • Press the number directly to call it, or press the three dots (2) to see more options.
  • "Call" will call the person;
  • "Send a Message" will send an SMS to the person;
  • "Copy Number" will copy the number to your clipboard.

 

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