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Croo Talk Smartphone Application - Features

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Make a call 

  1. Dial the number you wish to reach
  2. Press the button at the bottom of the screen (1).

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Make a blind transfer

To do a blind call transfer (without speaking to the person who will receive the call) :

  1. Make a call
  2. Press "Transfer" (1)
  3. Dial the number or extension of the person who will receive the call
  4. Press the button at the bottom of the screen (2)

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Make a warm transfer 

To do a warm transfer (speak to the person who will receive the call) :

  1. Make a call
  2. Press "att. transfer" (1)
  3. Dial the phone number of extensions of the person who will receive the call
  4. Press the button at the bottom of the screen (2)
    1. Once you have spoken to the person who will take the call, press "Transfer" (3)

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Put a call on hold

To put a call on hold :

  1. Make a call
  2. Press hold "Hold" (1)

To take back the call :

  1. Press the same button (1).

The person on hold will hear you're on hold music.

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Make a three-way conference call

To make a three-way conference call :

  1. Make a call
  2. Press the button "Add Call" (1)
  3. Dial the phone number of extensions of the person who will receive the call and press the button at the bottom of the screen (2).
  4. Press "Join" (3) to start the conference.

You can then press "Split" (4) to separate the calls.

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Use the contacts

The Foneco app will use your cellphone contacts.

  1. Select a contact in the list (from the Foneco App)
  2. You can press the number directly to call it, or you can press the three dots (2) to see more options.
    1. "Call" will call the person
    2. "Send a Message" will send an SMS to the person
    3. "Copy Number" will copy the number into your clipboard.

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