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CounterPath Bria

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  • Bria Enterprise - Basic Features

    Sending an SMS* *Please note that SMS messaging must be configured by your Croo support technician in order...

    Matthew DiGiandomenico
    September 14, 2020 18:45
  • Bria Enterprise - Sign out/Sign in

    This is a quick guide to demonstrate how to sign out and sign back in to Bria.Very useful for 2 scenarios :...

    Dave Lechasseur
    June 13, 2022 15:55
  • Bria Enterprise - testing your headset

    Here is how to test your headset's microphone and speakers Useful to troubleshoot some technical issues Lau...

    Nicholas Paradis
    June 22, 2021 14:57
  • Bria Enterprise - Selecting your headset

    If your headset is properly plugged in, but you either can't hear anything in Bria, or the person on the ot...

    Nicholas Paradis
    May 07, 2021 14:10
  • Bria Enterprise - Transferring a Call

    Performing a Blind Transfer In the Active Call box, click the Transfer button ; Enter the phone number/ext...

    Matthew DiGiandomenico
    October 07, 2020 13:15
  • Bria Enterprise - Adding Contacts

    To add a contact to your Bria Enterprise softphone: Ensure that you are in the Contacts view by clicking o...

    Matthew DiGiandomenico
    October 05, 2020 15:39
  • Bria 5 - Installation Guide (Mac)

    Go to the website  https://foneco-bria.s3.amazonaws.com/Bria_5_5.4.0_94383.dmg Download and install  On...

    Croo
    September 11, 2020 20:19
  • Bria 5 - Installation guide (Windows)

    Download & Enable Obtain the executable file and follow the prompts in the install wizard. The executable ...

    Croo
    September 11, 2020 20:19
  • Bria 5 - Transferring a Call (Windows & Mac)

    Transferring calls There are two types of call transfers :  Unattended: transfer occurs when you transfer ...

    Croo
    September 11, 2020 20:19
  • Bria 5 - Conference Call

    Use Bria for five-party audio conferencing where you are the host. Creating a conference call You can start...

    Croo
    September 11, 2020 20:19
  • Bria Teams - Installation and Configuration

    Before configuring your Bria Teams account, please ensure that you have the necessary SIP information from ...

    Croo
    September 11, 2020 20:18
  • Bria Solo - Installation and Configuration

    Please follow these steps to configure and install Bria Solo: Go to the following link: https://solo.soft...

    Croo
    September 11, 2020 20:18
  • Bria Enterprise - Extracting Network Statistics

    Gathering individual call statistics can help to troubleshoot specific connectivity issues. Here is a guide...

    Croo
    September 11, 2020 20:18

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