CounterPath Bria
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Bria Enterprise - Basic Features
Sending an SMS* *Please note that SMS messaging must be configured by your Croo support technician in order...
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Bria Enterprise - Sign out/Sign in
This is a quick guide to demonstrate how to sign out and sign back in to Bria.Very useful for 2 scenarios :...
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Bria Enterprise - testing your headset
Here is how to test your headset's microphone and speakers Useful to troubleshoot some technical issues Lau...
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Bria Enterprise - Selecting your headset
If your headset is properly plugged in, but you either can't hear anything in Bria, or the person on the ot...
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Bria Enterprise - Transferring a Call
Performing a Blind Transfer In the Active Call box, click the Transfer button ; Enter the phone number/ext...
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Bria Enterprise - Adding Contacts
To add a contact to your Bria Enterprise softphone: Ensure that you are in the Contacts view by clicking o...
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Bria 5 - Installation Guide (Mac)
Go to the website https://foneco-bria.s3.amazonaws.com/Bria_5_5.4.0_94383.dmg Download and install On...
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Bria 5 - Installation guide (Windows)
Download & Enable Obtain the executable file and follow the prompts in the install wizard. The executable ...
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Bria 5 - Transferring a Call (Windows & Mac)
Transferring calls There are two types of call transfers : Unattended: transfer occurs when you transfer ...
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Bria 5 - Conference Call
Use Bria for five-party audio conferencing where you are the host. Creating a conference call You can start...
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Bria Teams - Installation and Configuration
Before configuring your Bria Teams account, please ensure that you have the necessary SIP information from ...
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Bria Solo - Installation and Configuration
Please follow these steps to configure and install Bria Solo: Go to the following link: https://solo.soft...
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Bria Enterprise - Extracting Network Statistics
Gathering individual call statistics can help to troubleshoot specific connectivity issues. Here is a guide...